Speak to other people nicely, happily, and with compassion. That is Dharma. If you smile it creates the cause to be attractive in your next lives and it also makes other people happy.

When you speak nicely to others, when you respect them and look at them in a nice way, it brings happiness to their mind. Whether other people’s body, speech and mind are happy or unhappy is up to your mind. Your body, speech and mind, all three of them, depend on your mind.

However, sometimes in certain situations you may need to show a wrathful face to subdue others, but this should be done with compassion.